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Trade and Conditions - MRWHIZZ I.T & PC REPAIRS

Trade and Conditions



These terms govern the provision of any computer support services provided by MrWhizz I.T Computers
MRWIZZ I.T Computers provides you with access to and use of the Services subject to your compliance with the Terms. < MRWIZZ I.T Computers > reserves the right to refuse to provide the Services to anyone at any time without notice for any reason. You represent and warrant to us that you are at least 18 years old; you have the right, capacity and authorisation necessary to legally bind yourself to the Terms.

Authorisation to Access your computer
You acknowledge that by your use of the Services you are authorising MRWIZZ I.T Computers to access and control your computer for the purposes of computer diagnosis, service and repair.
In connection with delivering the services, MRWIZZ I.T Computers may download and use software, gather system data, take control of your computer and access or modify your computer settings. By accepting these terms, you hereby grant MrWhizz I.T Computers the right to connect to your computer, download, install and use the software on your computer to gather system data, repair your computer, take control of your computer and change the settings on your computer while performing the services.

Any verbal quote given by MrWhizz I.T Computers is given as a guide based on the limited information provided by a customer. A verbal quote is intended to give the customer an estimate on the price and not an assurance that the product or service will be sold at that price.

Any written quote will be provided by   MRWIZZ I.T Computers at that price. All written quotes are valid for only 7 days. Once work commences, after a technician has evaluated the system, should it appear that the cost to repair is more than quoted, no work will commence without explicit client approval.

Legal Rights
The client is the legal owner or authorised representative of the legal owner of the property and all data and components contained therein are sent to  MRWhIZZ I.T Computers
Any property left with MRWIZZ I.T Computers unclaimed for 60 days, will be disposed of. At this time, MRWIZZ I.T Computers shall have no liability to the client or any third party.

 MRWIZZ I.T Computers can supply manufacturer specific upgrades or spare parts on request. Please note however that we cannot guarantee compatibility with your current system or configuration.  MRWIZZ I.T Computers will offer suggestions and advice on upgrades but is not liable for any compatibility issues.

MRWhIZZ I.T Computers agrees not to disclose any and all information or data files supplied with, stored on, or recovered from the client’s equipment except to employees or agents of MRWIZZ I.T Computers subject to confidentiality agreements or as required by law.

Backup Services & Potential Data Loss
While MrWhizz I.T Computers will make all reasonable efforts to safeguard the contents (data) stored on your computer, you understand and agree that prior to contacting or allowing MRWIZZ I.T Computers to perform diagnostic repair or other services on your computer, it is your responsibility to back-up the data, software, information or other files stored on your computer disks and/or drives if you so desire. You acknowledge and agree that  MRWhIZZ I.T Computers and/or its third-party service provider shall not be responsible under any circumstances for any loss, alteration, or corruption of any software, data or files

If you do not have a backup of your software and data, we can provide you with our data backup service at an additional cost. However, we cannot guarantee the integrity of the data when backing up.

Payment Terms
All work must be paid in full upon completion of service. If an amount remains delinquent 14 days after its issue date, an additional 5% penalty will be added for each week of delinquency. In case of collection proves necessary, the client agrees to pay all fees incurred by that process.

Limited Liability
MRWhIZZ I.T Computers shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service.
In no event will MRWIZZ I.T Computers be liable for any damage to the laptop/desktop/equipment, loss of data, loss of revenue or profits, or any special, incidental, contingent, or consequential damages, however caused, before, during or after service even if  MRWIZZ I.T Computers has been advised of the possibility of damages or loss to persons or property.  MRWIZZ I.T Computers liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.
The client an  MRWhIZZ I.T Computers agree that the sole and exclusive remedy for unsatisfactory work shall be, at  MRWIZZ I.T Computers’ option, additional attempts by  MRWIZZ I.T Computers must be allowed to complete the work in a satisfactory manner, or refund of the amount paid by the client. The parties acknowledge that the price of   MRWIZZ I.T Computers services would be much greater if   MRWIZZ I.T Computers undertook more extensive liability.
The client is aware of the inherent risks of injury and property damage involved in laptop/desktop repair, including without limitation, risks due to destruction or damage to the machine, media, or data and the inability to repair the machine or recover data, including those that may result from the negligence of MRWhIZZ I.T Computers and assumes any and all known risks of injury and property damage that may result.


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