Trade and Conditions

These terms govern the provision of any computer support services provided by MrWhizz I.T Computers
MRWIZZ I.T Computers provides you with access to and use of the Services subject to your compliance with the Terms. < MRWIZZ I.T Computers > reserves the right to refuse to provide the Services to anyone at any time without notice for any reason. You represent and warrant to us that you are at least 18 years old; you have the right, capacity and authorisation necessary to legally bind yourself to the Terms.

Authorisation to Access your computer
You acknowledge that by your use of the Services you are authorising MRWIZZ I.T Computers to access and control your computer for the purposes of computer diagnosis, service and repair.
In connection with delivering the services, MRWIZZ I.T Computers may download and use software, gather system data, take control of your computer and access or modify your computer settings. By accepting these terms, you hereby grant MrWhizz I.T Computers the right to connect to your computer, download, install and use the software on your computer to gather system data, repair your computer, take control of your computer and change the settings on your computer while performing the services.

Quotes
Any verbal quote given by MrWhizz I.T Computers is given as a guide based on the limited information provided by a customer. A verbal quote is intended to give the customer an estimate on the price and not an assurance that the product or service will be sold at that price.

Any written quote will be provided by   MRWIZZ I.T Computers at that price. All written quotes are valid for only 7 days. Once work commences, after a technician has evaluated the system, should it appear that the cost to repair is more than quoted, no work will commence without explicit client approval.

Legal Rights
The client is the legal owner or authorised representative of the legal owner of the property and all data and components contained therein are sent to  MRWhIZZ I.T Computers
Any property left with MRWIZZ I.T Computers unclaimed for 60 days, will be disposed of. At this time, MRWIZZ I.T Computers shall have no liability to the client or any third party.

Upgrades
 MRWIZZ I.T Computers can supply manufacturer specific upgrades or spare parts on request. Please note however that we cannot guarantee compatibility with your current system or configuration.  MRWIZZ I.T Computers will offer suggestions and advice on upgrades but is not liable for any compatibility issues.

Confidentiality
MRWhIZZ I.T Computers agrees not to disclose any and all information or data files supplied with, stored on, or recovered from the client’s equipment except to employees or agents of MRWIZZ I.T Computers subject to confidentiality agreements or as required by law.

If you do not have a backup of your software and data, we can provide you with our data backup service at an additional cost. However, we cannot guarantee the integrity of the data when backing up.

Payment Terms
All work must be paid in full upon completion of service. If an amount remains delinquent 14 days after its issue date, an additional 5% penalty will be added for each week of delinquency. In case of collection proves necessary, the client agrees to pay all fees incurred by that process.